Supercuts

Contacts

Address:
3336 North Texas Street, Fairfield, CA 94533
Get directions

Website:
supercuts.com

Phone number:
+1 707-422-6951

Categories:
Establishment   Health   Beauty salon   Hair care  

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Reviews about Supercuts

• kristina rosales

  May, 21 2018
  ★ ☆ ☆ ☆ ☆
  I would give this zero stars if possible. I experienced the worst customer service. We put my husband's name down for a walk in with 1 person in front. We encountered the slowest employees. Not at all friendly, took over 40 mins while chit chatting at the register with a guess about baseball tickets (she wasn't even interested just curious), meanwhile another lady finished with a customer, swept her area for 5 mins then disappeared. The manager was just casually hanging around not seeming too busy while the waiting area grew larger. We didn't get a single acknowledgement or apology for the extreme wait. Another customer grew impatient and left as we tried to stick it out since we waited so long already. Then eventually left without a word from any employee. The slow pace from the other employees drove me nuts. I don't expect them to rush with a customer, however stopping, pausing and talking about nails seems unfair. I will never be returning there again. SC are supposed to have some sore of standards, in which this location clearly does not.

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