Extended Stay America - Fairfield - Napa Valley

Contacts

Address:
1019 Oliver Road, Fairfield, CA 94535
Get directions

Website:
extendedstayamerica.com

Phone number:
+1 707-438-0932

Categories:
Establishment   Lodging  

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Reviews about Extended Stay America - Fairfield - Napa Valley

• Lu Ding

  Jun, 21 2018
  ★ ☆ ☆ ☆ ☆
  We came on a holiday weekend with Priceline booking, and they told us it's overbooked no room available, and they provide nothing to make up for that, no accommodations, or anything. We have to search by ourselves for somewhere to live, and that night there's nowhere available to live, since it's holiday and it's late at that time. The front desk person was nice but nothing REALLY helpful. If they have told us earlier there's no room available, we would still have time to book a room elsewhere. And we heard this place usually have this kind of overbooking thing, I don't know if they just didn't fix the problem on time, or just give the website a larger total room number on purpose, in order to achieve a higher occupancy rate or something. We book a hotel next day and there's no problem. We feel we were treated the UA way, they didn't beat us but they push us away. In summary, this overbooking thing totally ruined our night, and possibly many of others'. Better to avoid this hotel for safe landings.

Photos and maps

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